Transformation in the air travel experience: 2000 – 2025

08.10.2020 • 09.30
a cura di IATA
Live Talk in inglese

Transformation in the air travel experience: 2000 – 2025

A discussion with Aleks Popovich, Senior Vice President, Customer, Financial and Digital Services, IATA

This session will make you travel… from the first online ticket sales in the mid 1990’s to the exciting future “document-free” passenger journey, using the latest biometric technology.

How COVID-19 is accelerating the push towards a contactless journey.

Now sit back, relax and enjoy the  discussion…

Azienda promotrice:

Transformation in the air travel experience: 2000 – 2025



The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 290 airlines or 82% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues. IATA is led by Alexandre de Juniac, Director General & CEO since September 2016


Transformation in the air travel experience: 2000 – 2025

Aleksander Popovich

Following an academic career in which he attained a DPhil in Mathematics at Oxford University, Aleks joined British Airways in late 1982 to work in the fields of Information Technology and Operational Research. In 1993 he became Head of IT for the British Airways World Cargo division. In 1995, Aleks moved into British Airways World Cargo to lead a new Network Management function. In 1997, he moved into the British Airways’ mainstream passenger business to become General Manager Revenue Management. In 2002, Aleks formed and led a new Business Transformation function within British Airways, accountable for business change and business intelligence.

In April 2005 he joined IATA and revitalized the organization’s approach to cargo including guiding the e-freight, e-AWB and secure freight projects.
Currently, Aleks is IATA’s SVP Customer, Financial and Digital Services. In this role he is responsible for IATA’s financial settlement products and services, which securely processed $457 billion of industry money in 2019. His responsibilities also include overseeing IATA’s commercial performance and IATA’s aviation data strategy